Refund policy
Unused or unworn items can be returned for store credit (with no expiration date) or exchanged within 30 days, both subject to a $5 restocking fee.
Customers are responsible for return shipping costs. Please note that we do not accept returns or exchanges for final sale items, limited-edition collections, or customized products. Additionally, orders over $500 are considered non-returnable.
To initiate a return or exchange, check below FAQ on "How to initiate a return or an exchange?" and follow the instructions. Make sure to include your order number to expedite the process. For guidance on finding your order number, refer to the "How to look up my order number?" section.
For large, non-wholesale orders, please contact us through Contact Us page and select "Others" from the dropdown menu. Our team will reach out to assist you shortly.